Hess Family Estates, LTD has developed simple business principles, originally envisioned by our Swiss founders and further developed throughout our 165-year history. These basic principles are:

• Remain true to our core values and ethics in all business practices, remembering our responsibility to people, the environment, and the planet.
• Look after long-serving and loyal employees: they are our most important investment.
• As a pioneering company, always be willing to take a calculated business risk.
• Only make financial commitments in areas where the company has real know-how and competency.
• Continue to nourish creativity through developing innovative products and policies.
• Remember the customer comes first no matter what.